Please select (X) ONE of the following statements
regarding the way you feel about the action taken by Wayne
County MSU Extension to your latest request.

__ I was completely satisfied
__ I was not completely satisfied but the response was
acceptable
__ I was not satisfied with the action taken.
__ I was not satisfied because no action was taken.

2. Please indicate by circling  your satisfaction regarding
the following statements in response to your experience with
the Wayne County MSU Extension Office:

Very Satisfied-VS, Somewhat Satisfied-SS,
Neither Satisfied/Dissatisfied-N, Somewhat Dissatisfied-SD,
Very Dissatisfied-VD.
 
Ease of contacting:
*Ability to get through on first call            VS SS N SD VD
*Length of time on hold                           VS SS N SD VD

Reception personnel:
*Courteous                                             VS SS N SD VD
*Helpful                                                  VS SS N SD VD

Staff who assisted: Name _____________________
*Courtesy                                               VS SS N SD VD
*Professionalism                                      VS SS N SD VD
*Knowledge                                            VS SS N SD VD

Response to request:
*Helpfulness                                            VS SS N SD VD
*Timeliness                                              VS SS N SD VD
*Clarity                                                    VS SS N SD VD

*Follow through on action promised         VS SS N SD VD

3. How many times did you contact Wayne County MSU Extension
for this specific request?
1 2 3 4+   request not answered

4.  Thinking back, how many times have you utilized the
Wayne County MSU Extension Office:

over the past year                    1  2   3  4  5+
over the past five years       never   less than 5    more than 5
over the past ten years        never   less than 5    more than 5

5.  Please select your overall satisfaction with the Wayne
County MSU Extension Office.

Very Satisfied-VS, Somewhat Satisfied-SS,
Neither Satisfied/Dissatisfied-N, Somewhat Dissatisfied-SD,
Very Dissatisfied-VD.

6.  Would you recommend Wayne County MSU Extension services
to a friend?
__ Yes __ No

7.  Please select program area you have used:
___ Children, Youth and Family       ___ Consumer Horticulture
       (4-H, EFNEP, Parenting)          ___ Commercial Horticulture
___ Economic Development/Natural Resources

Thank you for completing this survey and providing input in
our attempt to meet the educational needs of Wayne County
citizens.